Each manufacturer has their own warranty policy, which can vary in terms of duration, covered parts, and the specific process involved
Each manufacturer has their own warranty policies and they vary on time of length, what parts are covered, and what the process will be like. Please check the listing descriptions of all products.
Per arcade machines, if there is an issue with a machine that is covered under the manufacturer’s warranty then we will work with you to make sure you are taken care of.
1 year Warranty. During the warranty period, the Customer may need to return the defective part to request for repair or exchange.
Warranty covers the table’s structure, including materials, fasteners, pedestals, and feet, ensuring it withstands its intended load without failure or significant deformation.
Consumable components such as table finish, playing surface layouts, armrest material, and foam components are not covered under the lifetime warranty. These items naturally wear with use but are available for purchase and replacement on our website.
Our chairs, ottoman, and benches are covered under a 2-year warranty. The warranty does not cover damage or issues resulting from customer modifications or improper use including but not limited to:Damage due to use not intended for the product such as rocking, dragging, exceeding weight limit, standing or climbing, etc.
1 year Warranty. During the warranty period, the Customer may need to return the defective part to request for repair or exchange.
1 Year for Valley Pool Tables, Dynamo Pool, Hockey, and Home Foosball Tables, Tornado Home and Coin Foosball Tables
6 Months for New Games
Lifetime for for ORIGINAL OWNERS of Champion Shuffleboard. Polymer Playing Surfaces
During the warranty period, the Customer may need to return the defective part to request for repair or exchange.
Limited Warranty:
Covers any damage or failure that occurs during the course of normal or intended use of the product. Normal or intended use of the product shall be described as activity that is necessary for participation in the sport for which the equipment is designed. Malicious or deliberate damage caused by vandalism is not covered under First Team's Limited Warranty.
Any normal wear and tear caused by weathering or UV exposure is not covered under any First Team warranty. All painted items carry a one year limited warranty on coating.
If any items are damaged or missing from the carton(s) please report this to us within 3 working days of receipt of shipment. If you receive damaged or open carton(s), a separate claim must be filed with the carrier within 3 business days. Be sure you or your customer signs "subject to inspection and verification" upon receipt of such carton(s). Any boxes arriving damaged or open must be reported to the carrier immediately. Shortages must be reported to us within 3 business days of receipt of shipment or no credit can be given.
Each manufacturer has their own warranty policies and they vary on time of length, what parts are covered, and what the process will be like. Please check the listing descriptions of all products.
Per arcade machines, if there is an issue with a machine that is covered under the manufacturer’s warranty then we will work with you to make sure you are taken care of.
Warranty terms vary by product. Most products include a manual, and the warranty details or instructions can be found on the last page.
1 Year for Boxing Games (Electronics).
During the warranty period, the Customer may need to return the defective part to request for repair or exchange.
1-year warranty on Prestige Import Group brand products starting from the original purchase date. To be eligible for warranty processing, customers must provide proof of purchase along with complete contact information including name, full mailing address, phone number and email address. Prestige Import Group retains the right to repair or replace items at our discretion. Depending on the age and condition of the return, returned items may be replaced with a refurbished equivalent.
Please note that items that have been tampered with or show only physical damage (such as scratches or wear from regular use over time) are not covered under the warranty and will be declined upon receipt. Customers are responsible for shipping the item to our facility, and once we receive it, we will provide updates. Customers sending returns from Canada or outside the continental USA are responsible for both the shipping fee to our warehouse and the return shipping fee.
Ineligible Items: Butane, PG solution, Integraboost, Humidification Jars & Non-Prestige brand items. Desktop Cigar Cooler Humidors include a 90 day warranty.
Warranty becomes valid when the registration card is completely filled out here, which must be within 90 days from the date of purchase.
For more information related to XIKAR products from Quality Importers, please visit the site here.
Ineligible Items: Butane, Boveda, PG solution, Crystal Jars or Bars, shattered ashtrays, and protective sheath covers.
Covered by a one-year warranty against manufacturer's defects. Prior to honoring the warranty, the supplier reserves the right to request suitable images of any warranty claim.
Each manufacturer has their own warranty policies and they vary on time of length, what parts are covered, and what the process will be like. Please check the listing descriptions of all products.
Per arcade machines, if there is an issue with a machine that is covered under the manufacturer’s warranty then we will work with you to make sure you are taken care of.
Covered by a one-year warranty against manufacturer's defects.
Prior to honoring the warranty, the supplier reserves the right to request suitable images of any warranty claim.
90 Days Warranty.
During the warranty period, the Customer may need to return the defective part to request for repair or exchange.
Viking Log Furniture manufactures wood products of a very high quality. We maintain the highest possible quality control standards and use only the highest grades of raw materials. This ensures that the finished product is of the highest quality possible. This allows us to offer a LIFETIME WARRANTY on all of our products.
Damaged pieces can be sent back with the delivery driver. New ones will be sent back to you once a claim has been filed. Shipping damages do happen on occasion and these are the steps that need to be taken to correct the problem.
Extended Warranties can be purchased (optional)
Covers the frame and legs against defects in materials and workmanship for a set period, such as 5 or 10 years depending on the table.
Protects the play surface and slate from warping and defects for a specified duration, commonly 3 or 5 years.
Covers items like pool cues, balls, and cloth against defects in materials and workmanship, often for 1 or 2 years, though some cues have a lifetime warranty.
Some tables include a guarantee for a level playing surface, with free adjustments if needed within the warranty period.
The warranty typically extends to the original purchaser, but some models may be transferable upon resale.
Warranties generally do not cover damage caused by misuse, abuse, unauthorized repairs, or normal wear and tear. For outdoor tables, while designed for covered outdoor use, the cloth lifespan will be shorter due to exposure.
