Indoor recreational area with pool tables and a bar.

Bring world-class arcade entertainment to your space with LAI Games, available exclusively at Upper Level Game Rooms. Renowned for their exceptional build quality and captivating designs, LAI Games machines deliver excitement, reliability, and visual impact. Explore this collection to find premium amusement and redemption machines engineered to engage players and enhance any entertainment setting.

Discover the innovation and excitement of LAI Games, a global leader in arcade entertainment and interactive game design. For decades, LAI Games has been at the forefront of the amusement industry, creating high-quality machines that combine visual appeal, engaging gameplay, and long-term reliability.

This collection features commercial-grade arcade and redemption machines designed to attract players and deliver consistent performance. Each LAI Games machine is built with durable materials, vibrant lighting effects, and intuitive controls — making them ideal for both family entertainment centers, arcades, and upscale home game rooms.

At Upper Level Game Rooms, we’re proud to offer a curated selection of LAI Games machines known for their craftsmanship and innovation. Whether you’re looking to expand your venue or elevate your private entertainment space, these machines promise endless fun, dependable operation, and lasting value.

Experience the perfect blend of technology, creativity, and entertainment with the LAI Games collection — available now with free shipping and dedicated support from the experts at Upper Level Game Rooms.

Free Shipping

All gear ships curbside on us (insurance included when eligible). Inside Delivery upgrade available for $160 at checkout (garage or first doorway, non-assembly).

Vetted Suppliers

Carefully selected suppliers to ensure consistent quality.

Online Support 24/7

Questions before or after delivery? Our 24/7 support team is here to help—anytime, anywhere.

Price Match and Sales

Save big with great prices and exclusive offers on high-end game furniture and gear, to upgrade your space for less.

FAQs

Have a question? Check out our FAQ section for answers to common inquiries.
1 Do your products such as pool tables come with accessories?

Yes, some but not all of our pool tables include cue sticks, balls, chalk, and racks. It depends on the specific listing offering. Some products have add ons available, and arcade machines usually have the basics included. If you need something extra, please let us know and we will see what we can do.

For common inquiries of what's included: Always check the listings for specific details and if you have any questions please contact us at support@upperlevelgamerooms.com and we will be happy to help!

2 Do your products come with a warranty?

For a majority of products - Yes! Most of our products are backed by a manufacturer’s warranty. Warranty coverage varies by item — including duration, what’s covered, and other specifics. However, some manufacturers offer a simple blanket warranty that applies to all of their products.

Please review our Warranty Policy Page for in depth information related to warranty according to each manufacturer.
If you have any questions please contact us and we will be happy to help you through the details!

3 Do you offer assembly or installation?

Big Yes! We wanted to be able to help further if desired with white-glove installation service since all products arrive free with Curbside delivery.

Larger items like pool tables, shuffleboards, and arcade machines often require professional assembly. That’s why we’ve partnered with HandyBuddy, a trusted nationwide platform that connects you with certified local pros. They’ll handle everything — from unboxing to setup and cleanup — typically the day after delivery. No tools or hassle required.

📦 Want to learn more?
Get a free, upfront quote before you order and view scheduling options on our HandyBuddy Installation Assistance Page.

4 How long will it take to receive my order?

Most items arrive within 1–3 weeks, while custom or oversized products may take up to 18 weeks or possibly more. We want to inform you upfront that we will do our best to expedite yet some products take longer than others.

Please check our Shipping and Delivery Times Portal for detailed timelines by manufacturer, so you’ll know how long it typically takes for your order to arrive at your door from when you originally place it. This way you’ll know exactly what to expect before placing your order.

5 What is your return and refund policy?

We offer a 30-day return policy on most new items. However, some brands and all custom orders are non-returnable, non-refundable, and non-cancellable due to manufacturer policies.

🔎 Please keep in mind:

1. Return eligibility varies by manufacturer. You’ll find the brand of every item at the top of each of our product pages listing — please compare it to our non-refundable, non-cancellable, and non-returnable brands list at the top of this page for return/refund policy details before ordering.

2. A 10–30% restocking fee and payment processing fee may apply.

3. Although all of our orders include free shipping, return shipping costs may still be deducted from your refund.

4. For damaged or defective items, replacement parts may be sent after investigation and once approved, instead of returns/refunds if applicable, depending on the circumstance.

For more information and exact steps, visit our Complete Returns & Refunds Policies page.

Please note, we will always do our best to take care of you within reasonable limits and then some if we can.
If you have any questions please contact us and we will be happy to help you through the details!

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