Complete Shipping and Delivery Times Portal

Delivery and Processing Times

Delivery times may vary based on the item and shipping method, but we’re committed to making the process seamless from order to arrival.Most standard items arrive within 1–3 weeks, while custom, oversized, or some made to order products may take 4–17 weeks or more depending.
We will try to make it as fast as possible on our end! Once your item is ready, processing times typically range from 24 hours to 1 week (depending on manufacturewer), and shipping may take 4–14 business days or longer, depending on the product and shipping method.
Please note: on rare occasions some items may be on backorder and not readily available (which we will inform you of ASAP) and the delivery process could take months.

How to Read the Chart Below

The manufacturer is shown above the product title on every product page.
(Example: Raw Thrills listed above in green.)

Manufacturer	Processing Time	Delivery Time	Total Timeline To Get To Your Door
Authentic Models	24–48 hours	4–10 business days	6–12 business days
Bandai-Namco	24–48 hours	9–15 business days	9–18 business days
Bay Tek Entertainment	24–48 hours	2–5 weeks	6–10 weeks
BBO Poker Tables	24–48 hours	6–9 business days	2–5 weeks
Benchmark Games	24–48 hours	2–5 weeks	6–10 weeks
Berner Billiards	24–48 hours	6–8 business days	12–15 business days
Champion Shuffleboard	24–48 hours	2–5 weeks	6–10 weeks
First Team Inc.	24–48 hours	6–12 business days	8–14 business days
GLD Products	24–48 hours	7–11 days	9–12 days
ICE Games	24–48 hours	5–8 business days (7–13 for big items)	14–21 days
Kalkomat	24–48 hours	2–5 weeks	6–10 weeks
Raw Thrills	24–48 hours	Varies per product, please reach out to us to check estimated lead time
Prestige Import Group	24–48 hours	6–14 business days	8–18 business days
Quality Importers	24–48 hours	5–6 days (8–11 for large items)	9–12 business days
Ram Game Room	24–48 hours	6–8 business days	9–12 business days
SEGA Arcade	24–48 hours	2–5 weeks	6–10 weeks
White Billiards (custom made)	24–48 hours	8–17 weeks	8–17 weeks

Please note: Product ready time from the Manufacturer affects the overall delivery timeline, and all timelines are subject to change based on availability.

Backorders

This means that the item you’ve purchased is currently unavailable for immediate shipment.

Some items may occasionally be on backorder due to high demand or supplier delays. Your order will be held in our system and prioritized for fulfillment as soon as inventory is available. You may choose to wait for restock, switch to a similar item, or cancel the backordered portion of your order for a full refund (if applicable)

Shipping Timeline for Backordered Items

We will do our best to provide an estimated shipping timeframe through email for your backorder. Please note that these dates are approximate and may change due to factors such as production schedules, shipping delays, or high order volumes.

Backordered items are fulfilled on a first come, first served basis. While we do our best to meet the projected timelines, we cannot guarantee an exact ship date. Rest assured, your order will be shipped as soon as the item becomes available in our warehouse.