Complete Shipping and Delivery Times Portal
Delivery and Processing Times
Delivery times may vary based on the item and shipping method, but we’re committed to making the process seamless from order to arrival.
Most standard items arrive within 1–3 weeks, while custom or oversized products may take 4–17 weeks or more depending.
We will try to make it as fast as possible on our end! Processing times typically range from 24 hours to 1 week (depending on manufacturer), and shipping may take 4–14 business days or longer, depending on the product and shipping method.
Please note: on rare occasions some items may be on backorder and not readily available (which we will inform you of ASAP) and the delivery process could take months.
| Supplier | Processing Time | Delivery Time | Total Timeline To Get To Your Door |
| Authentic Models | 1–3 business days | 6–12 business days | 7-15 business days |
| BBO Poker Tables | 1–2 weeks | 6-12 business days | 2.5–5 weeks |
| Berner Billiards | 1-3 business days | 6–12 business days | 7–15 business days |
| First Team Inc. | 1–3 business days | 6–12 business days | 7-15 business days |
| GLD Products | 1–3 business days | 6-12 business days | 7-15 business days |
| ICE Games | 1–3 business days | 6-12 business days (7–14 for big items) | 7–17 business days |
| Raw Thrills | 1–3 business days | May vary per product, please reach out to us to check estimated lead time | |
| Bandai-Namco | 1–3 business days | 7–12 business days | 8–15 business days |
| Prestige Import Group | 1–3 business days | 7–14 business days | 8–17 business days |
| Quality Importers | 1–3 business days | 5–6 days (8–11 for large items) | 9–14 business days |
| Ram Game Room | 1–3 business days | 7-12 business days | 8–15 business days |
| White Billiards (custom made) | 8-16 weeks | 7-14 business days | 8–18 weeks |
Backorders
This means that the item you’ve purchased is currently unavailable for immediate shipment. Some items may occasionally be on backorder due to high demand or supplier delays. Your order will be held in our system and prioritized for fulfillment as soon as inventory is available. You may choose to wait for restock, switch to a similar item, or cancel the backordered portion of your order for a full refund (if applicable)
Shipping Timeline for Backordered Items
We will do our best to provide an estimated shipping timeframe through email for your backorder. Please note that these dates are approximate and may change due to factors such as production schedules, shipping delays, or high order volumes.
Backordered items are fulfilled on a first come, first served basis. While we do our best to meet the projected timelines, we cannot guarantee an exact ship date. Rest assured, your order will be shipped as soon as the item becomes available in our warehouse.
We appreciate your patience and understanding. If you have questions about your order status, feel free to contact us.
