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Top-tier quality, trusted supplier partnerships, fast insured delivery, and expert support. Not just low prices — lasting value you can trust.
On the checkout page, there will also be an option for 'Inside Delivery' for all of your ordered items for only $160. Get help moving all ordered items from the truck into your selected room or area — (assembly not included-Please See our White Glove Service and 'Installation Help' section if desired).
We include free curbside freight delivery on all orders. Shipping insurance is included when needed, so your product arrives protected and ready for your game room.
If you're a dedicated cigar enthusiast with plans for long-term cigar aging, the Cigar Aging Vault is your ideal choice. This top-tier humidor is meticulously crafted to cater to the aging needs of your prized collection, ensuring they reach their peak flavor. As a delightful bonus, it seamlessly combines functionality with aesthetics, resembling a fine piece of home furniture.
Adorned with a rich dark mahogany finish and embellished with antique tarnished hardware, raised panel wood doors, and elegant crown molding, this humidor exudes a timeless appeal.
Key Features of the Commercial Cigar Aging Vault:
Dimensions:
Top SPECS:
We partner with trusted carriers like FedEx, UPS, and freight services to deliver your order safely and on time.
Most items arrive within 1–3 weeks, while custom or oversized products may take up to 18 weeks or possibly more. We will try to make it as fast as possible on our end. Please see our Complete Shipping and Delivery Times Portal to know the exact expected delivery timelines before ordering, so you have a clear idea of when your order will arrive.
Before ordering, please measure and double-check that your item can fit through all necessary entryways before delivery to avoid return fees. To help your order go as smoothly as possible, here are the options available to you:
🚚 Free Liftgate Service on All Freight Shipments if Needed
Every freight order includes complimentary liftgate service if needed — whether delivered to a commercial or residential address. The hydraulic liftgate is provided at no extra cost, ensuring your item is safely lowered from the truck to the ground when needed.
Manually move with the help of 2+ people (recommended, depending on item weight).
Use a forklift — ideal for commercial locations.
Deliver to Room of Choice Upgrade option — We can pre-arrange in-home delivery with the freight driver(s) to your room of choice for a flat rate of $160 per order. (Additional charges may apply for stairs or extra handling.) This in-home delivery option will be available for easy selection right on the product page when you add to cart and proceed to checkout.
Delivery drivers may or may not assist with unloading, so it’s always a good idea to plan ahead. Typically for large items the driver won’t bring the item inside or move it beyond the curb to its final destination (such as your garage), so it’s smart to have helping hands nearby to get it to where you need. Some drivers may offer a hand, but since we cannot guarantee this, it’s always best to be prepared. Rest assured—we’ve got your back with clear delivery options, and we’ll help keep the process smooth from start to finish so you can focus on enjoying your new setup without hassle.
Please Read this first:
✅ We've prepared a clear, step-by-step inspection guide — with examples and “what-if” scenarios — so you’ll be fully prepared better than most when your order arrives. Please click the link: Order Guide Shipping and Delivery
In short:
Once you meet the driver, before signing for your item, please inspect the packaging and product thoroughly, 📝 annotate details, and 📸 take multiple photos no matter the condition as a precaution — this helps us resolve any issues quickly and smoothly.
The shipping insurance is always separate and different from the manufacturer’s warranty (if applicable) on your item, and helps protect you in case of damage during transit.
To ensure you're fully covered, we want to make sure and kindly repeat:
🛑 please inspect and annotate any visible damage (no matter how minor) at the time of delivery before approving it — for your best interest. If unknown, mark "Possible Damage Inside, Unknown" when accepting.
We want to be able to help you fully and make things right if something happens during shipping! If damage isn’t documented when the item is dropped off, the shipping insurance may be void, and unfortunately, we won’t be able to help file a claim.
✅ Please familiarize yourself with the guide: Order Guide Shipping and Delivery
Timeline portal from main page to be copied/pasted here pls to see if looks good, aligns right, better for customers to easily see on this page total ship timeline.
Your satisfaction is important to us, which is why we offer a 30-day return policy on all new items, except for final-sale brands, customized products, and other non-returnable/non refundable product brands noted here:
Items from these Suppliers are currently not eligible for cancellation or return:
Authentic Models
All sales are considered final. Once payment has been successfully processed, orders cannot be canceled or refunded. Should any damage occur in transit, replacement components will be issued at no additional charge, contingent upon adherence to our delivery protocols.
Raw Thrills
No returns accepted, no refunds allowed. If applicable, replacement parts may be sent after investigation and once approved.
White Billiards
All listed products are custom made and are not eligible for returns/refunds.
Berner Billiards
Subject to approval with restocking fee.
Please quickly check the brand you are ordering in the listing above or reach out to us and we'll be happy to help 24/7.
Required—to keep things smooth, please return items in their original packaging 📦 with all parts included.
💳 For Returns, some fees may apply,
⚠️ Please note:
Returns due to buyer’s remorse—such as unexpected color, size, item not fitting through entryways, or change of mind—may not be eligible.
📝Important Notes on Non-Returnable Items
📸 For damaged or defective items, please just send us a message with 2+ non-blurry photos within 24 hours of delivery and we’ll take care of you. We may also ship out a replacement part from the manufacturer instead of doing the return process.
📘 Have questions about returns? See the Complete Returns & Refunds Policy
💡 For common questions, please visit our Frequently Asked Questions Page
Each manufacturer has their own warranty policy, which can vary in terms of duration, covered parts, and the specific process involved.
1. The manufacturer’s name is listed right above the title of each product listing.
2. Please refer to the manufacturers name and review their complete and simple warranty details by following the link here
If you need more help or want more specific game warranty details—please feel free to contact us via support@upperlevelgamerooms.com and we will respond ASAP.
Our Partner team Handybuddy can typically arrive the day after your product arrives to professionally install it as well for a reasonable install fee!
See the Complete White-Glove Installation Policy
💡 For common questions, please visit our Frequently Asked Questions Page
We’re committed to giving you the best value, and we back that up with our Price Match Guarantee. Found the same product at a better price? We’ll match their total price (including shipping) or offer you an even better deal.
To be eligible for a price match, please ensure:
Send us the following details:
⚠️ Please Note:
While we aim to honor all valid price match requests, we may occasionally need to decline if a request falls outside our pricing guidelines, would result in a loss, or conflicts with manufacturer pricing policies.
Our team will review your request and get back to you quickly—because we believe you should always feel confident you're getting the best deal with us.
+1 (702) 744-5088
Send us a message at Support@upperlevelgamerooms.com
All gear ships curbside on us (insurance included when eligible). Inside Delivery to room of choice available for $160.
Carefully selected suppliers to ensure consistent quality.
Questions before or after delivery? Our 24/7 support team is here to help—anytime, anywhere.
Save big with great prices, exclusive offers, and no sales tax outside NV on high-end game furniture and gear to upgrade your space for less.
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