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Retro Arcade Machine for Home | 2 Player Multi Game Arcade Machine 3000 Classic Retro Arcade Games
$2,999.00

Product Overview

The Ultimate Head-to-Head Retro Gaming Experience Take your home game room to the professional level with our "Retro" series 2-Player Upright Arcade. Loaded with a massive library of 3,000 classic titles, this cabinet is built for competitive play, high-score chasing, and total nostalgia.

Precision Controls & Upgraded Trackball

This model is uniquely equipped with four sets of controls to offer the most versatile 2-player experience possible, ensuring every game in the 3,000-title library plays exactly how it was meant to. Weโ€™ve also included an upgraded vintage-style trackball for pinpoint accuracy in sports and classic precision titles.

Safe Shipping & Easy Setup

To ensure your arcade arrives in perfect condition, the player control panel is boxed separately. We provide a quick and easy installation guide to help you attach the panel and get into the action in minutes.

Important: Measure Your Space

This is an Oversized Arcade Game designed for a true commercial-grade feel. Please measure your entryways and corners carefully before purchasing:

  • Cabinet Dimensions: 30.5"W x 31.75"D x 72"H

  • Player Panel Width: 33.5" W

  • Need a tip on gaining an extra inch of clearance? Contact us for expert advice on maneuvering through tight spaces!

Premium Benefits

  • 3,000 Games: A comprehensive library of 80s and 90s hits.

  • 5-Year Parts Warranty: We back our craftsmanship with a five-year warranty to keep your machine in top shape.

  • Free Shipping

Full Game List

(Best to view on desktop)

    • Game Library: 3,041 classic arcade games
    • Popular Titles: Mortal Kombat, Street Fighter, Pac-Man, Ms. Pac-Man, Donkey Kong, Metal Slug, NBA Jam, Galaga, Frogger, Golden Tee, Double Dragon, Final Fight, Mutant Ninja Turtle Style Classics
    • Game Types: Fighting, sports, racing, puzzle, retro arcade, and more
    • PDF List: Browse or download the full game list below

Relive the Classics. Build the Game Room Everyone Remembers.

Create the room people naturally gather around โ€” from family nights to parties, game days, and late-night competition. With thousands of classic games in one machine, this arcade becomes the centerpiece of your game room. Availability may vary by production run, so secure yours while this model is available.

1

Game Room City

STATUS
IN STOCK
1-3 Weeks
Ships from a U.S. warehouse
Order Placed
Order Placed
Proceaaed
Processed
Shipped
Shipped
Delivered
STATUS
BUILT TO ORDER
3-5 Weeks
Built and tested before shipping
Order Placed
Processed
Shipped
Delivered
Stock status is shown above the price so you always know before you buy.
Most orders arrive faster than estimated. Timelines may vary by location.
Every order gets dedicated delivery coordination from our team.
Larger items ship via freight with a scheduled delivery appointment.
Tracking details sent once your order ships. Check status anytime on our site.

1 Game Room City

  • Returns may be considered within 7โ€“10 days of delivery, unless otherwise stated.
    Please contact Upper Level Game Rooms first for return approval and instructions.
    Items must be unused and include all original packaging and accessories.
    Damage or shortage claims should be reported within 48 hours of delivery.
    Return shipping is generally the customerโ€™s responsibility, and shipping charges are non-refundable.
    Approved returns may be subject to a restocking fee of up to 20%.
    Sale items are not eligible for return or refund.

1 Game Room City

Game Room City
โ€ขComponents are typically backed by a five-year limited parts warranty.
โ€ขShould a part require attention, our team will work on your behalf to facilitate a manufacturer review
โ€ขDuring the warranty period, the customer may need to return the defective part to request for repair or exchange.
โ€ขEvery product we sell is brand-new and covered by the manufacturer's warranty.
โ€ขOur team is here to help with any warranty questions before or after you purchase.
โ€ขNeed clarity on what's covered? Contact us by phone, email, or live chat anytime.
Image-9
Professional Installation Available Through HandyBuddy

Certified Local pros handle the full setup of your product, from unboxing to assembly to cleanup, usually within a day or two of delivery.

How it works?

1. Get an instant quote with upfront pricing before or after you order.

2. Vetted, certified installers are matched to your location.

3. Schedule your setup to align with your delivery window, often next day.

4. Full service from unboxing to assembly (including wiring) to cleanup.

For a free quote, message us at support@upperlevelgamerooms.com or chat with us anytime.

Read more about HandyBuddy here

For questions, visit our Frequently Asked Questions Page

Found a lower price? Send us the link or screenshot and we'll take a look.

We review every price match request, but not all can be honored due to supplier costs and manufacturer pricing policies.
Our team will always be upfront about why.

What we compare:
1. Same product, condition, and availability from an authorized retailer.
2. Final price including shipping, taxes, and any delivery fees.
Many competitors charge extra for curbside delivery or liftgate service. We include both for free on every order.

What may not qualify:
- Marketplace listings, clearance sales, pricing errors, or limited promotions.
- Some items may be excluded due to manufacturer pricing policies.

Why this matters for you:
Every product is sourced from authorized manufacturers and distributors, providing warranty coverage, support, and a product you can trust.

Want us to review a price?
Email: support@upperlevelgamerooms.com or start a live chat anytime.

Whether you have questions about a gaming product, delivery, or installation, our team is available to walk you through every detail.

Contact Info

Call Us:

702-744-5088
Monday to Friday, 9am to 5pm (MST)

Contact Info

Email Us:

support@upperlevelgamerooms.com

Contact Info

Chat with us anytime using the icon on this page. No question is too small.
If you're considering creating an immersive, high-ticket game room, we'd rather you ask first and buy with confidence.

Order Guide

Everything you need to know from placing your order to delivery day โ€” simplified. Crafted to deliver a smooth, seamless experience from order to arrival.

Will It Fit?

  • All products include dimensions along with other useful manuals on the product page
  • Measure doorways, hallways, and stairs ahead of time to ensure proper fit and a smooth delivery experience
  • Returns due to size and access limitations may be subject to return shipping and restocking fees
  • Most arcade machines are designed to fit through standard doorways
  • Contact us anytime โ€” weโ€™re happy to help confirm fit before you order

After You Order

  • Our team reviews your order within 24 hours and confirms availability with the manufacturer
  • We verify specs, lead times, and logistics before processing
  • If any updates or changes arise, weโ€™ll reach out before moving forward
  • Youโ€™ll receive a confirmation email with delivery estimates and tracking โ€” you can monitor your order anytime through our โ€œTrack Your Orderโ€ page

Preparing for Delivery

  • Ensure clear access to your delivery location
  • Have assistance available for heavier items if needed (2โ€“4 people recommended)
  • Drivers typically deliver curbside only
  • Garage or first-entry delivery available for $160 (non-assembly) for all items
  • A dolly may be helpful for moving items to their final location

Delivery Scheduling

  • For larger items, the carrier will contact you to schedule delivery
  • Some carriers may provide tracking updates instead
  • Please ensure availability to receive delivery
  • We recommend selecting the earliest available date
  • Delays may occur due to carriers or logistics and are outside of your control
  • Missed deliveries may result in storage or redelivery fees if a scheduled delivery is missed

Inspect Your Order

  • Inspect ALL items carefully before signing
  • Note any damage (even minor) on the delivery receipt
  • Take photos and videos for documentation
  • If unsure of damage, mark โ€œPossible Damage Inside, Unknownโ€ on the delivery receipt

Setup & Installation

  • Arcade machines usually arrive fully assembled โ€” most run on a standard home outlet; simply plug in and position (minor leveling may be required)
  • Arcade power requirements can vary by modelโ€”see product pages for details or contact us to confirm
  • Pool tables & shuffleboards require standard setup and leveling
  • Pinball machines require legs attached and leveling
  • Foosball, air hockey, ping pong tables, and game room furniture typically require standard assembly and positioning
  • View our Installation Help page to request a professional installation quote from trusted local experts before ordering

Shipping Insurance

  • All orders include full and free transit protection
  • Claims require damage to be noted at delivery
  • Keep packaging until issues are resolved

Cancellations & Changes

  • Cancellations are allowed before production or shipment (when applicable)
  • Fees may apply depending on timing, but we will assist whenever possible
  • Custom or made-to-order items are final sale

Need More Details?

Explore our full step-by-step guide for detailed delivery timelines, setup expectations, and real-world scenarios.

View the full Order and Delivery Guide View all other Policies & Coverage
Delivery Protection

Inspect Before Signing

Please inspect your delivery upon arrival and note any visible damage before signing. This ensures your shipment remains fully protected and allows us to resolve any issues quickly. If unsure, mark โ€œPossible Damage Inside, Unknownโ€ on the delivery receipt.

Fully insured shipping โ€ข Dedicated support โ€ข Track your order 24/7
Buy Arcade Machines

Free Nationwide Shipping

Every order ships curbside with full insurance. No hidden freight charges. Inside delivery available for $160 (garage or first entrance).

Furniture For Game Room

Installed By Local Pros

Through our HandyBuddy partnership, certified local pros handle full setup, often within a day or two of delivery. Get your quote before you buy.

Pool Tables For Sale

Support Before And After

Questions about sizing, specs, or delivery? Our team is available by phone, email, and live chat before you order and after it arrives.

Online Arcade Machines For Sale

Competitive Pricing. Tax Free.

We work to offer the best value on premium game room products. No sales tax outside NV. On big purchases, that adds up.

Buy Arcade Machines

Free Nationwide Shipping

Every order ships curbside with full insurance. No hidden freight charges. Inside delivery available for $160 (garage or first entrance).

Furniture For Game Room

Installed By Local Pros

Through our HandyBuddy partnership, certified local pros handle full setup, often within a day or two of delivery. Get your quote before you buy.

Pool Tables For Sale

Support Before And After

Questions about sizing, specs, or delivery? Our team is available by phone, email, and live chat before you order and after it arrives.

Online Arcade Machines For Sale

Competitive Pricing. Tax Free.

We work to offer the best value on premium game room products. No sales tax outside NV. On big purchases, that adds up.

Secure Checkout:

All payments are processed through Shopify's encrypted, PCI-compliant checkout. We never store or access your card details.

Support & Information

Product FAQ

Everything you need to know about this product. Can't find the answer you're looking for? Contact us anytime

This arcade machine features a 3,000-in-1 library of classic arcade games, primarily from the 1980s and 1990s. The collection includes a wide range of genres suitable for both casual and competitive play.

All games are pre-installed and ready to play immediately, with no downloads or additional setup required.

For buyers, this provides a complete retro gaming experience in a single cabinet.
Yes, this is a 2-player arcade machine designed for head-to-head gameplay. It includes separate control setups for each player, allowing two users to play simultaneously.

This makes it ideal for competitive gaming, high-score challenges, and shared entertainment experiences.

For buyers, it offers a more social and engaging arcade setup compared to single-player cabinets.
The machine is equipped with multiple control sets for two players, along with an upgraded vintage-style trackball for enhanced precision and responsiveness.

The trackball is especially useful for classic games that require smooth directional input, while the joystick and button configurations support traditional arcade gameplay.

For users, this setup ensures accurate control and versatility across a wide range of game types.
Some minimal setup may be required upon delivery. The control panel is shipped separately to ensure safe transport and must be attached during installation.

A quick and easy installation guide is provided to assist with the process, allowing most users to complete setup in a short time.

For buyers, this approach balances shipping safety with straightforward assembly.
The cabinet measures approximately 2 feet 6.5 inches W x 2 feet 7.7 inches D x 6 feet H, with a wider player control panel designed for two users.

It is recommended to allow additional space around the machine for comfortable gameplay and movement.

For buyers, this ensures proper planning for placement in home or commercial environments.
Yes, the machine is set to Free Play by default and also includes a fully functional coin-operated mechanism.

This makes it suitable for both home entertainment and commercial settings such as offices, lounges, or game rooms.

For buyers, this flexibility allows the machine to adapt to different usage needs.
Yes, this arcade machine is designed to operate using a standard residential power outlet and does not require any special wiring or electrical modifications.

It is built for both home and commercial use, allowing it to be easily plugged into typical wall outlets found in game rooms, basements, or entertainment spaces.

For buyers, this ensures a straightforward setup without the need for additional electrical work.

Here's What Happens Before and After You Order

We promise transparency across brands, pricing, delivery, and support โ€” so you know exactly what to expect from start to finish.

See how ULGR guides your buying, order, and delivery experience.

Who is Upper Level Game Rooms?

Upper Level Game Rooms is a U.S. Veteran owned small yet powerful team, your destination for premium game room products, from pool tables and arcade machines to humidors and more.

We're passionate about helping you create the ultimate entertainment space at home or your business.

files/About_Us_8.webp

Am I in the right place for the best price & value?

Yes. ๐Ÿ’ฐ Price matters.
In 80โ€“90% of cases, our pricing is already the lowest or very close to the lowest available โ€” with premium service included.

This includes free insured shipping, liftgate delivery, and often no sales tax, depending on location.

If you find a better price from an authorized retailer, message us and weโ€™ll gladly review it.

Where are you located?

We are based in the U.S. and ship nationwide except for Hawai'i and Alaska at this time. However, if you live in these states please contact us and we will see how to help. While we operate primarily online, our team brings hands-on experience and reliable customer service to every order.

Do you have a showroom?

Currently, we operate via e-commerce only. However, we provide detailed product descriptions, images, and quality customer support to help you make confident purchases.

What is your contact info?

You can always reach us on this live chat, call us at 1 702-744-5088, or by emailing Support@upperlevelgamerooms.com.
We're happy to help!

Our business address is 3909 S Maryland Pkwy Ste 314 #200, Las Vegas, Nevada, 89119, United States.

Please feel free to reach out with any questions!

Who personally handles my order or inquiry?

๐Ÿ‘‹ Your order is personally handled by JD, Kaila, Maggie, or Ryan โ€” a small yet dedicated team that reviews each order and works directly with manufacturers from purchase through delivery.

Combined, we bring 10+ years of e-commerce experience and deep knowledge of premium game room products.

Do you offer bulk pricing or B2B deals?

Definitely! Weโ€™re happy to work with business owners, commercial buyers, interior designers, event venues, and more! Whether you're outfitting a game room or need a custom package of games, furniture, and accessories โ€” weโ€™re here to help bring your vision to life.

๐Ÿ’ผ Visit our Commercial Pricing Inquiries page for exclusive rates, tailored support, and fully customized game room packages designed around your needs.

We will go the extra mile to help!

What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure checkout options depending on the platform.

Do you charge Sales Tax?

No sales tax is charged for orders shipped to 47 U.S. states. Only Nevada orders will include sales tax, as required by state law.

Please note: We do not ship to Hawaii or Alaska at this time.

Why is my payment being declined?

Payment declines may occur due to card limits, mismatched billing info, or fraud prevention flags. Please double-check your details or try a different payment method. Contact your bank if needed.

Do you offer financing or payment plans?

Yes, we offer financing options at checkout through third-party partners such as Shop Pay Installments. This allows you to split your purchase into manageable payments. Terms and conditions apply.

Can I change my order?

We strive to process all orders within 24 hours, which includes coordinating with our supplier to confirm product details, lead times, and shipping arrangements.

You're welcome to request changes to your order before it enters processing. Once processing has begun, any modifications will depend on the supplier's discretion. Please note that custom or made-to-order items cannot be changed once processing has started.

What happens after I place an order?

๐Ÿ•’ After checkout, our team reviews your order within 24 hours, confirms availability, specs, and timing directly with the manufacturer, even before processing payment.

Youโ€™ll receive a confirmation email with estimated delivery, other details, and tracking.

If thereโ€™s an extended lead time, we check with you right away before moving forward.

How long does delivery usually take?

๐Ÿ“ฆ In-stock items typically usually deliver in 1โ€“3 weeks (in line with all other retailers).

Built-to-order or backordered items take longer.

You can see the estimated timing on each product's "Shipping & Delivery tab" before you order.

We confirm timing upfront, use conservative estimates, and coordinate shipment as soon as possible. In rare cases, timelines may extend โ€” youโ€™ll be notified in advance with options to proceed, cancel, swap, etc.

Where do you ship to?

We currently ship within the contiguous United States only, excluding Alaska and Hawaii. However, if you live in these states please contact us and we will see how to help.

Do you ship to PO boxes or APO/FPO addresses?

Due to the size and nature of our products, we cannot ship to PO boxes or military addresses at this time.

What's included in delivery?

๐Ÿšš Fully Insured and Free curbside freight delivery with liftgate service when required.

Delivery is standard curbside. Inside or garage placement and assembly arenโ€™t included, yet optional in-home / garage placement can be added at checkout for $160 if youโ€™d like help moving the item inside. Otherwise, please plan for helping hands, ideally 3+.

What is your return and refund policy?

We offer a 30-day return policy on most new items.

However, certain brands and all custom or made-to-order products may be non-returnable based on manufacturer policies.ย 


๐Ÿ”Ž Please keep in mind:

โ€ขReturn eligibility varies by manufacturer and product.ย 

โ€ขSome items may be subject to restocking or processing fees depending on the supplier

โ€ขWhile many orders include free shipping, return shipping costs may apply

โ€ขFor damaged or defective items, replacement parts or solutions are typically provided under warranty


For product-specific return details, click Product Overview and select Returns & Refunds.

Please note, we will always do our best to take care of you within reasonable limits, and beyond that whenever we can.

If you have any questions, please contact us and weโ€™ll be happy to help.

What warranty and returns are included?

๐Ÿ›ก๏ธ Products include a manufacturer-backed warranty, which varies by brand and model and is outlined on each product page. Return eligibility also varies by item and manufacturer. To view these details, click Product Overview and select Returns & Refunds or Warranty Policies. These details are also reconfirmed after checkout.


Youโ€™re also welcome to message us with the item(s) youโ€™re interested in, and weโ€™ll be happy to help provide a breakdown.

Do your products such as pool tables come with accessories?

Yes, some but not all of our pool tables include cue sticks, balls, chalk, and racks. It depends on the specific listing offering. Some products have add ons available, and arcade machines usually have the basics included. If you need something extra, please let us know and we will see what we can do.

For common inquiries of what's included: Always check the listings for specific details and if you have any questions please contact us at support@upperlevelgamerooms.com and we will be happy to help!

Do you offer assembly or installation?

Big Yes! We wanted to be able to help further if desired with white-glove installation service since all products arrive free with Curbside delivery.

Larger items like pool tables, shuffleboards, and arcade machines often require professional assembly. Thatโ€™s why weโ€™ve partnered withย HandyBuddy, a trusted nationwide platform that connects you with certified local pros. Theyโ€™ll handle everything โ€” from unboxing to setup and cleanup โ€” typically the day after delivery. No tools or hassle required.

๐Ÿ“ฆย Want to learn more?
Get a free, upfront quote before you order and view scheduling options on ourย HandyBuddy Installation Assistance Page.

Are your arcade machines coin-operated or free play?

We offer both styles. Be sure to check the product description or contact us if you're looking for a specific configuration.

Can I customize a game table or arcade cabinet?

We work with select manufacturers who offer customization options. Reach out with your request and weโ€™ll see whatโ€™s possible.

Are your products suitable for commercial use?

Many of our items are built with durability in mind and are used in bars, lounges, and other venues.ย 

How hard is it to assemble a pool table after delivery?

Most high-quality pool tables require professional installation due to their weight and precision leveling requirements. We highly recommend hiring an experienced installer to ensure optimal performance and longevity. If available for the selected product, you may use the service from our partner: HandyBuddy Installation Assistance.

Can I move the table after itโ€™s installed?

Itโ€™s not recommended. Pool tables, especially slate ones, must remain level. Moving them without professional help can cause warping or misalignment. Contact us or a local installer if you need relocation.

How heavy are these products? Will they damage my floor?

Pool tables and arcade machines can weigh several hundred pounds. We recommend placing them on solid flooring. Consider floor protectors or rugs, especially for hardwood or tile surfaces.

Problem with a game, setup questions, or troubleshooting?

Please include the brand, model, and a brief description of the issue or setup question. If helpful, include a link here to photos and or a short video.

Example:
โ€œBrand: Champion Shuffleboard ยท Model: Grand Champion ยท Final setup and calibration question after install.โ€

Our team will quickly review and guide you through next steps.

Will my arcade game work with a standard home outlet?

Most arcade games we carry from brands like Bandai Namco, Bay Tek, Andamiro, Raw Thrills, and LAI Games operate on a standard 110โ€“120V, 3-prong home outlet and donโ€™t require special wiring.

Power requirements can vary by model, so specs are listed on each product page โ€” message us if youโ€™d like us to confirm compatibility.

What setup is required for arcade, pinball, or tables?

Upright arcade games โ†’ typically arrive fully assembled and ready to plug in (final positioning and leveling required).

Pinball machines โ†’ legs attached + leveling.

Air hockey, pool tables, and shuffleboards โ†’ legs, leveling, and accessories (normal setup).

Model-specific setup details are listed on the product page. We can confirm beforehand.

Can coin-op arcade games be set to free play for home use?

Yes โ€” most coin-operated arcade games we carry can be used at home. Many models include a free-play mode or can be easily set to free play.

Some games require a free-play button or a simple internal setting change. We can confirm the exact setup for your specific model before ordering.

How do I know which size game table is right for my space?

We recommend measuring your room and allowing clearance on all sides for comfortable play.

What is the standard pool table size?

8-foot table
Dimensions: 8' x 4' (playing surface approx. 88" x 44")
This size strikes a balance between playability and space efficiency, making it the most common for home game rooms.

Are there other pool table sizes?

Yes! 9 foot table is the standard for professional or tournament plays and 7 foot tables are often used in bars or smaller spaces.

What are the common pool table sizes available?

The most popular pool table sizes in the U.S. are 7 ft (bar size), 8 ft (home size), and 9 ft (tournament size). The 8 ft table is a great all-around choice for recreational and serious players alike.

Whatโ€™s the ideal room size for installing a pool table?

Table Size:

7 ft (39" x 78")
8 ft (44" x 88")
9 ft (50" x 100")

Recommended Room Size (using standard cues)

13 ft x 16 ft (approx. 396 cm x 488 cm)
13.5 ft x 17 ft (approx. 411 cm x 518 cm)
14 ft x 18 ft (approx. 427 cm x 549 cm)

Whatโ€™s the best location in the house for a pool table or arcade machine?

Ideally, place it in a well-ventilated, level room with minimal direct sunlight. A finished basement, bonus room, or dedicated game room works well.

How often should I clean my billiards table?

To keep your billiards table in top condition, it's best to clean the playing surface after each use to prevent chalk and dust buildup. Also, consider using a table cover when not in use to protect it from wear, spills, and sunlight exposure.

What's the best way to clean the cloth on my billiards table?

Gently clean the playing surface to remove chalk and dust, taking care not to rub or scrub the felt too aggressively, as this can cause damage over time.

How should I properly maintain and clean my shuffleboard table?

Clean the playing surface regularly using silicone spray or shuffleboard wax to maintain smooth gameplay. Keep the surface free of dust and debris.

How often does my shuffleboard table need waxing?

Itโ€™s recommended to apply shuffleboard wax before each game. While frequency may vary based on usage, a light coat before play helps ensure a consistently smooth playing surface.

Are billiards and pool the same?

No, while theyโ€™re related, theyโ€™re not exactly the same. Billiards is a broad term that includes various cue sports, whereas pool specifically refers to pocket billiards, which is one of the most popular forms.

Will this arcade or other item fit in my space and doorway?

๐Ÿ“ All of our products include dimensions and manuals in the product descriptions to help you plan. Most arcade games fit through a standard doorway.

We recommend measuring your space and access points (doorways, hallways, stairs) ahead of time to ensure proper fit, as delivery requires clearance. If youโ€™re unsure, message us โ€” weโ€™re happy to help

Who is Upper Level Game Rooms?

Upper Level Game Rooms is a U.S. Veteran owned small yet powerful team, your destination for premium game room products, from pool tables and arcade machines to humidors and more.

We're passionate about helping you create the ultimate entertainment space at home or your business.

Am I in the right place for the best price & value?

Yes. ๐Ÿ’ฐ Price matters.
In 80โ€“90% of cases, our pricing is already the lowest or very close to the lowest available โ€” with premium service included.

This includes free insured shipping, liftgate delivery, and often no sales tax, depending on location.

If you find a better price from an authorized retailer, message us and weโ€™ll gladly review it.

Where are you located?

We are based in the U.S. and ship nationwide except for Hawai'i and Alaska at this time. However, if you live in these states please contact us and we will see how to help. While we operate primarily online, our team brings hands-on experience and reliable customer service to every order.

Do you have a showroom?

Currently, we operate via e-commerce only. However, we provide detailed product descriptions, images, and quality customer support to help you make confident purchases.

What is your contact info?

You can always reach us on this live chat, call us at 1 702-744-5088, or by emailing Support@upperlevelgamerooms.com.
We're happy to help!

Our business address is 3909 S Maryland Pkwy Ste 314 #200, Las Vegas, Nevada, 89119, United States.

Please feel free to reach out with any questions!

Who personally handles my order or inquiry?

๐Ÿ‘‹ Your order is personally handled by JD, Kaila, Maggie, or Ryan โ€” a small yet dedicated team that reviews each order and works directly with manufacturers from purchase through delivery.

Combined, we bring 10+ years of e-commerce experience and deep knowledge of premium game room products.

Do you offer bulk pricing or B2B deals?

Definitely! Weโ€™re happy to work with business owners, commercial buyers, interior designers, event venues, and more! Whether you're outfitting a game room or need a custom package of games, furniture, and accessories โ€” weโ€™re here to help bring your vision to life.

๐Ÿ’ผ Visit our Commercial Pricing Inquiries page for exclusive rates, tailored support, and fully customized game room packages designed around your needs.

We will go the extra mile to help!

What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure checkout options depending on the platform.

Do you charge Sales Tax?

No sales tax is charged for orders shipped to 47 U.S. states. Only Nevada orders will include sales tax, as required by state law.

Please note: We do not ship to Hawaii or Alaska at this time.

Why is my payment being declined?

Payment declines may occur due to card limits, mismatched billing info, or fraud prevention flags. Please double-check your details or try a different payment method. Contact your bank if needed.

Do you offer financing or payment plans?

Yes, we offer financing options at checkout through third-party partners such as Shop Pay Installments. This allows you to split your purchase into manageable payments. Terms and conditions apply.

Can I change my order?

We strive to process all orders within 24 hours, which includes coordinating with our supplier to confirm product details, lead times, and shipping arrangements.

You're welcome to request changes to your order before it enters processing. Once processing has begun, any modifications will depend on the supplier's discretion. Please note that custom or made-to-order items cannot be changed once processing has started.

What happens after I place an order?

๐Ÿ•’ After checkout, our team reviews your order within 24 hours, confirms availability, specs, and timing directly with the manufacturer, even before processing payment.

Youโ€™ll receive a confirmation email with estimated delivery, other details, and tracking.

If thereโ€™s an extended lead time, we check with you right away before moving forward.

How long does delivery usually take?

๐Ÿ“ฆ In-stock items typically usually deliver in 1โ€“3 weeks (in line with all other retailers).

Built-to-order or backordered items take longer.

You can see the estimated timing on each product's "Shipping & Delivery tab" before you order.

We confirm timing upfront, use conservative estimates, and coordinate shipment as soon as possible. In rare cases, timelines may extend โ€” youโ€™ll be notified in advance with options to proceed, cancel, swap, etc.

Where do you ship to?

We currently ship within the contiguous United States only, excluding Alaska and Hawaii. However, if you live in these states please contact us and we will see how to help.

Do you ship to PO boxes or APO/FPO addresses?

Due to the size and nature of our products, we cannot ship to PO boxes or military addresses at this time.

What's included in delivery?

๐Ÿšš Fully Insured and Free curbside freight delivery with liftgate service when required.

Delivery is standard curbside. Inside or garage placement and assembly arenโ€™t included, yet optional in-home / garage placement can be added at checkout for $160 if youโ€™d like help moving the item inside. Otherwise, please plan for helping hands, ideally 3+.

What is your return and refund policy?

We offer a 30-day return policy on most new items.

However, certain brands and all custom or made-to-order products may be non-returnable based on manufacturer policies.ย 


๐Ÿ”Ž Please keep in mind:

โ€ขReturn eligibility varies by manufacturer and product.ย 

โ€ขSome items may be subject to restocking or processing fees depending on the supplier

โ€ขWhile many orders include free shipping, return shipping costs may apply

โ€ขFor damaged or defective items, replacement parts or solutions are typically provided under warranty


For product-specific return details, click Product Overview and select Returns & Refunds.

Please note, we will always do our best to take care of you within reasonable limits, and beyond that whenever we can.

If you have any questions, please contact us and weโ€™ll be happy to help.

What warranty and returns are included?

๐Ÿ›ก๏ธ Products include a manufacturer-backed warranty, which varies by brand and model and is outlined on each product page. Return eligibility also varies by item and manufacturer. To view these details, click Product Overview and select Returns & Refunds or Warranty Policies. These details are also reconfirmed after checkout.


Youโ€™re also welcome to message us with the item(s) youโ€™re interested in, and weโ€™ll be happy to help provide a breakdown.

Do your products such as pool tables come with accessories?

Yes, some but not all of our pool tables include cue sticks, balls, chalk, and racks. It depends on the specific listing offering. Some products have add ons available, and arcade machines usually have the basics included. If you need something extra, please let us know and we will see what we can do.

For common inquiries of what's included: Always check the listings for specific details and if you have any questions please contact us at support@upperlevelgamerooms.com and we will be happy to help!

Do you offer assembly or installation?

Big Yes! We wanted to be able to help further if desired with white-glove installation service since all products arrive free with Curbside delivery.

Larger items like pool tables, shuffleboards, and arcade machines often require professional assembly. Thatโ€™s why weโ€™ve partnered withย HandyBuddy, a trusted nationwide platform that connects you with certified local pros. Theyโ€™ll handle everything โ€” from unboxing to setup and cleanup โ€” typically the day after delivery. No tools or hassle required.

๐Ÿ“ฆย Want to learn more?
Get a free, upfront quote before you order and view scheduling options on ourย HandyBuddy Installation Assistance Page.

Are your arcade machines coin-operated or free play?

We offer both styles. Be sure to check the product description or contact us if you're looking for a specific configuration.

Can I customize a game table or arcade cabinet?

We work with select manufacturers who offer customization options. Reach out with your request and weโ€™ll see whatโ€™s possible.

Are your products suitable for commercial use?

Many of our items are built with durability in mind and are used in bars, lounges, and other venues.ย 

How hard is it to assemble a pool table after delivery?

Most high-quality pool tables require professional installation due to their weight and precision leveling requirements. We highly recommend hiring an experienced installer to ensure optimal performance and longevity. If available for the selected product, you may use the service from our partner: HandyBuddy Installation Assistance.

Can I move the table after itโ€™s installed?

Itโ€™s not recommended. Pool tables, especially slate ones, must remain level. Moving them without professional help can cause warping or misalignment. Contact us or a local installer if you need relocation.

How heavy are these products? Will they damage my floor?

Pool tables and arcade machines can weigh several hundred pounds. We recommend placing them on solid flooring. Consider floor protectors or rugs, especially for hardwood or tile surfaces.

Problem with a game, setup questions, or troubleshooting?

Please include the brand, model, and a brief description of the issue or setup question. If helpful, include a link here to photos and or a short video.

Example:
โ€œBrand: Champion Shuffleboard ยท Model: Grand Champion ยท Final setup and calibration question after install.โ€

Our team will quickly review and guide you through next steps.

Will my arcade game work with a standard home outlet?

Most arcade games we carry from brands like Bandai Namco, Bay Tek, Andamiro, Raw Thrills, and LAI Games operate on a standard 110โ€“120V, 3-prong home outlet and donโ€™t require special wiring.

Power requirements can vary by model, so specs are listed on each product page โ€” message us if youโ€™d like us to confirm compatibility.

What setup is required for arcade, pinball, or tables?

Upright arcade games โ†’ typically arrive fully assembled and ready to plug in (final positioning and leveling required).

Pinball machines โ†’ legs attached + leveling.

Air hockey, pool tables, and shuffleboards โ†’ legs, leveling, and accessories (normal setup).

Model-specific setup details are listed on the product page. We can confirm beforehand.

Can coin-op arcade games be set to free play for home use?

Yes โ€” most coin-operated arcade games we carry can be used at home. Many models include a free-play mode or can be easily set to free play.

Some games require a free-play button or a simple internal setting change. We can confirm the exact setup for your specific model before ordering.

How do I know which size game table is right for my space?

We recommend measuring your room and allowing clearance on all sides for comfortable play.

What is the standard pool table size?

8-foot table
Dimensions: 8' x 4' (playing surface approx. 88" x 44")
This size strikes a balance between playability and space efficiency, making it the most common for home game rooms.

Are there other pool table sizes?

Yes! 9 foot table is the standard for professional or tournament plays and 7 foot tables are often used in bars or smaller spaces.

What are the common pool table sizes available?

The most popular pool table sizes in the U.S. are 7 ft (bar size), 8 ft (home size), and 9 ft (tournament size). The 8 ft table is a great all-around choice for recreational and serious players alike.

Whatโ€™s the ideal room size for installing a pool table?

Table Size:

7 ft (39" x 78")
8 ft (44" x 88")
9 ft (50" x 100")

Recommended Room Size (using standard cues)

13 ft x 16 ft (approx. 396 cm x 488 cm)
13.5 ft x 17 ft (approx. 411 cm x 518 cm)
14 ft x 18 ft (approx. 427 cm x 549 cm)

Whatโ€™s the best location in the house for a pool table or arcade machine?

Ideally, place it in a well-ventilated, level room with minimal direct sunlight. A finished basement, bonus room, or dedicated game room works well.

How often should I clean my billiards table?

To keep your billiards table in top condition, it's best to clean the playing surface after each use to prevent chalk and dust buildup. Also, consider using a table cover when not in use to protect it from wear, spills, and sunlight exposure.

What's the best way to clean the cloth on my billiards table?

Gently clean the playing surface to remove chalk and dust, taking care not to rub or scrub the felt too aggressively, as this can cause damage over time.

How should I properly maintain and clean my shuffleboard table?

Clean the playing surface regularly using silicone spray or shuffleboard wax to maintain smooth gameplay. Keep the surface free of dust and debris.

How often does my shuffleboard table need waxing?

Itโ€™s recommended to apply shuffleboard wax before each game. While frequency may vary based on usage, a light coat before play helps ensure a consistently smooth playing surface.

Are billiards and pool the same?

No, while theyโ€™re related, theyโ€™re not exactly the same. Billiards is a broad term that includes various cue sports, whereas pool specifically refers to pocket billiards, which is one of the most popular forms.

Will this arcade or other item fit in my space and doorway?

๐Ÿ“ All of our products include dimensions and manuals in the product descriptions to help you plan. Most arcade games fit through a standard doorway.

We recommend measuring your space and access points (doorways, hallways, stairs) ahead of time to ensure proper fit, as delivery requires clearance. If youโ€™re unsure, message us โ€” weโ€™re happy to help

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