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Asphalt 9 Legends Arcade - Racing Simulator | Supercar Experience | Multiplayer Arcade Game
$19,999.00

Product Overview

Asphalt 9 Legends Arcade - Racing Simulator | Supercar Experience | Multiplayer Arcade Game

Race to victory in LAI Gamesโ€™ Asphalt 9 Legends Arcade โ€” the ultimate high-speed racing simulator that puts players behind the wheel of the worldโ€™s most iconic supercars. Drive, drift, and dominate across real-world locations in single or multiplayer mode as you climb the global leaderboards. Featuring stunning graphics, immersive effects, and an official lineup of elite car brands, Asphalt 9 Legends delivers an adrenaline-charged experience for players of all ages.

Asphalt 9 Legends Arcade Features

  • Official Licensed Supercars: Race as Porsche, Lamborghini, W Motors, McLaren, and more of the worldโ€™s top manufacturers.

  • Real-World Locations: Compete on four beautifully detailed tracks inspired by global destinations.

  • Dynamic Gameplay: Drive, boost, and perform aerial stunts to earn rewards and dominate leaderboards.

  • Facebook Login Integration: Save progress and compete globally with seamless online connectivity.

  • Multiplayer Competition: Link multiple cabinets for exciting head-to-head races.

  • Force Feedback Steering: Feel every turn, collision, and drift with high-precision feedback.

  • Wind Jets & Vibrating Speakers: Heighten realism with responsive environmental effects.

  • Brilliant LED Lighting: Bold illumination enhances the cabinetโ€™s visual impact and player immersion.

  • Globally Recognized IP: Backed by the success of the acclaimed Asphalt 9: Legends series by Gameloft.

  • Family-Friendly Thrills: Accessible gameplay for casual drivers and pro racers alike.

Premium Cabinet

  • Compact footprint with a powerful arcade presence.

  • Full HD 43ยณ monitor and realistic driver controls.

  • Global leaderboard connection with easy Facebook login.

  • Ideal for arcades, FECs, and entertainment venues.

Players Will Love

  • Competing in high-speed races with real licensed supercars.

  • Climbing the global leaderboard through social logins.

  • The stunning visuals and sound make every lap unforgettable.

Product Specification

Premium Cabinet

  • Width: 41โ€ / 105 cm
  • Depth: 74โ€ / 189 cm
  • Height: 94โ€ / 238 cm
  • Weight: 551 lbs / 250 kg

Bring Home The Racing Experience People Remember โ€” Before Current Availability Changes

Thereโ€™s a reason machines like Asphalt 9 Legends become the center of the room the moment they power on. The lights, the supercars, the steering feedback, the competition, the yelling across the room after photo-finish wins โ€” this is the kind of experience people remember long after the night ends.

These commercial-grade racing simulators are often secured for luxury game rooms, hosted spaces, arcades, and entertainment venues before the next production run is fully spoken for. And once players experience the rush of real multiplayer racing with force-feedback steering and licensed supercars, ordinary game rooms suddenly feel quiet.

If youโ€™ve been planning the kind of entertainment space people talk about, compete in, and keep coming back to, now is the time to secure yours before current availability changes.

    1

    LAI Games

    STATUS
    IN STOCK
    2-5 Weeks
    Ships from a U.S. warehouse
    Order Placed
    Order Placed
    Proceaaed
    Processed
    Shipped
    Shipped
    Delivered
    STATUS
    BUILT TO ORDER
    8-15 Weeks
    Built and tested before shipping
    Order Placed
    Processed
    Shipped
    Delivered
    Stock status is shown above the price so you always know before you buy.
    Most orders arrive faster than estimated. Timelines may vary by location.
    Every order gets dedicated delivery coordination from our team.
    Larger items ship via freight with a scheduled delivery appointment.
    Tracking details sent once your order ships. Check status anytime on our site.

    1 LAI Games

    • Returns may be considered in limited cases with manufacturer approval.
      Returns are generally not available for change of mind or preference.
      If there is visible shipping damage, the delivery should be refused.
      For hidden shipping damage, repair or replacement parts may be available under the manufacturerโ€™s warranty.
      Please see the warranty page for full information.

    1 LAI Games

    LAI Games
    โ€ขProducts are typically backed by a 6-month limited warranty covering both parts and labor.
    โ€ขShould a technical issue arise during this period, our team will work on your behalf to coordinate the return of the component for manufacturer inspection.
    โ€ขDuring the warranty period, the customer may need to return the defective part to request for repair or exchange.
    โ€ขEvery product we sell is brand-new and covered by the manufacturer's warranty.
    โ€ขOur team is here to help with any warranty questions before or after you purchase.
    โ€ขNeed clarity on what's covered? Contact us by phone, email, or live chat anytime.
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    Professional Installation Available Through HandyBuddy

    Certified Local pros handle the full setup of your product, from unboxing to assembly to cleanup, usually within a day or two of delivery.

    How it works?

    1. Get an instant quote with upfront pricing before or after you order.

    2. Vetted, certified installers are matched to your location.

    3. Schedule your setup to align with your delivery window, often next day.

    4. Full service from unboxing to assembly (including wiring) to cleanup.

    For a free quote, message us at support@upperlevelgamerooms.com or chat with us anytime.

    Read more about HandyBuddy here

    For questions, visit our Frequently Asked Questions Page

    Found a lower price? Send us the link or screenshot and we'll take a look.

    We review every price match request, but not all can be honored due to supplier costs and manufacturer pricing policies.
    Our team will always be upfront about why.

    What we compare:
    1. Same product, condition, and availability from an authorized retailer.
    2. Final price including shipping, taxes, and any delivery fees.
    Many competitors charge extra for curbside delivery or liftgate service. We include both for free on every order.

    What may not qualify:
    - Marketplace listings, clearance sales, pricing errors, or limited promotions.
    - Some items may be excluded due to manufacturer pricing policies.

    Why this matters for you:
    Every product is sourced from authorized manufacturers and distributors, providing warranty coverage, support, and a product you can trust.

    Want us to review a price?
    Email: support@upperlevelgamerooms.com or start a live chat anytime.

    Whether you have questions about a gaming product, delivery, or installation, our team is available to walk you through every detail.

    Contact Info

    Call Us:

    702-744-5088
    Monday to Friday, 9am to 5pm (MST)

    Contact Info

    Email Us:

    support@upperlevelgamerooms.com

    Contact Info

    Chat with us anytime using the icon on this page. No question is too small.
    If you're considering creating an immersive, high-ticket game room, we'd rather you ask first and buy with confidence.

    Order Guide

    Everything you need to know from placing your order to delivery day โ€” simplified. Crafted to deliver a smooth, seamless experience from order to arrival.

    Will It Fit?

    • All products include dimensions along with other useful manuals on the product page
    • Measure doorways, hallways, and stairs ahead of time to ensure proper fit and a smooth delivery experience
    • Returns due to size and access limitations may be subject to return shipping and restocking fees
    • Most arcade machines are designed to fit through standard doorways
    • Contact us anytime โ€” weโ€™re happy to help confirm fit before you order

    After You Order

    • Our team reviews your order within 24 hours and confirms availability with the manufacturer
    • We verify specs, lead times, and logistics before processing
    • If any updates or changes arise, weโ€™ll reach out before moving forward
    • Youโ€™ll receive a confirmation email with delivery estimates and tracking โ€” you can monitor your order anytime through our โ€œTrack Your Orderโ€ page

    Preparing for Delivery

    • Ensure clear access to your delivery location
    • Have assistance available for heavier items if needed (2โ€“4 people recommended)
    • Drivers typically deliver curbside only
    • Garage or first-entry delivery available for $160 (non-assembly) for all items
    • A dolly may be helpful for moving items to their final location

    Delivery Scheduling

    • For larger items, the carrier will contact you to schedule delivery
    • Some carriers may provide tracking updates instead
    • Please ensure availability to receive delivery
    • We recommend selecting the earliest available date
    • Delays may occur due to carriers or logistics and are outside of your control
    • Missed deliveries may result in storage or redelivery fees if a scheduled delivery is missed

    Inspect Your Order

    • Inspect ALL items carefully before signing
    • Note any damage (even minor) on the delivery receipt
    • Take photos and videos for documentation
    • If unsure of damage, mark โ€œPossible Damage Inside, Unknownโ€ on the delivery receipt

    Setup & Installation

    • Arcade machines usually arrive fully assembled โ€” most run on a standard home outlet; simply plug in and position (minor leveling may be required)
    • Arcade power requirements can vary by modelโ€”see product pages for details or contact us to confirm
    • Pool tables & shuffleboards require standard setup and leveling
    • Pinball machines require legs attached and leveling
    • Foosball, air hockey, ping pong tables, and game room furniture typically require standard assembly and positioning
    • View our Installation Help page to request a professional installation quote from trusted local experts before ordering

    Shipping Insurance

    • All orders include full and free transit protection
    • Claims require damage to be noted at delivery
    • Keep packaging until issues are resolved

    Cancellations & Changes

    • Cancellations are allowed before production or shipment (when applicable)
    • Fees may apply depending on timing, but we will assist whenever possible
    • Custom or made-to-order items are final sale

    Need More Details?

    Explore our full step-by-step guide for detailed delivery timelines, setup expectations, and real-world scenarios.

    View the full Order and Delivery Guide View all other Policies & Coverage
    Delivery Protection

    Inspect Before Signing

    Please inspect your delivery upon arrival and note any visible damage before signing. This ensures your shipment remains fully protected and allows us to resolve any issues quickly. If unsure, mark โ€œPossible Damage Inside, Unknownโ€ on the delivery receipt.

    Fully insured shipping โ€ข Dedicated support โ€ข Track your order 24/7
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    Free Nationwide Shipping

    Every order ships curbside with full insurance. No hidden freight charges. Inside delivery available for $160 (garage or first entrance).

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    Installed By Local Pros

    Through our HandyBuddy partnership, certified local pros handle full setup, often within a day or two of delivery. Get your quote before you buy.

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    Support Before And After

    Questions about sizing, specs, or delivery? Our team is available by phone, email, and live chat before you order and after it arrives.

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    Competitive Pricing. Tax Free.

    We work to offer the best value on premium game room products. No sales tax outside NV. On big purchases, that adds up.

    Buy Arcade Machines

    Free Nationwide Shipping

    Every order ships curbside with full insurance. No hidden freight charges. Inside delivery available for $160 (garage or first entrance).

    Furniture For Game Room

    Installed By Local Pros

    Through our HandyBuddy partnership, certified local pros handle full setup, often within a day or two of delivery. Get your quote before you buy.

    Pool Tables For Sale

    Support Before And After

    Questions about sizing, specs, or delivery? Our team is available by phone, email, and live chat before you order and after it arrives.

    Online Arcade Machines For Sale

    Competitive Pricing. Tax Free.

    We work to offer the best value on premium game room products. No sales tax outside NV. On big purchases, that adds up.

    Secure Checkout:

    All payments are processed through Shopify's encrypted, PCI-compliant checkout. We never store or access your card details.

    Support & Information

    Product FAQ

    Everything you need to know about this product. Can't find the answer you're looking for? Contact us anytime

    Asphalt 9 Legends Arcade is a high-speed racing simulator based on the popular Asphalt 9 Legends game experience.

    Players can race, drift, boost, and perform aerial stunts across real-world-inspired locations while driving officially licensed supercars. The game is designed to feel fast, exciting, and easy to enjoy for both casual players and racing fans.

    For buyers, this makes it a strong attraction for arcades, family entertainment centers, and entertainment venues that want a modern racing game with recognizable supercar appeal.
    Yes, Asphalt 9 Legends Arcade features officially licensed supercars from major manufacturers.

    The product description mentions brands such as Porsche, Lamborghini, W Motors, McLaren, and other top manufacturers. This gives the game a premium feel and helps attract players who enjoy recognizable, high-performance cars.

    For users, racing real-world supercar brands makes the gameplay more exciting and gives each race a more authentic arcade racing experience.
    Yes, the game supports multiplayer competition by linking multiple cabinets.

    This allows players to race head-to-head instead of only playing solo. For arcades and entertainment venues, linked cabinets can help create a more social and competitive experience, especially when friends or groups want to play together.

    For buyers, this makes Asphalt 9 Legends Arcade a good option for locations that want to build a stronger multiplayer racing setup.
    The Premium Cabinet is the more compact version, offering a full HD 43-inch monitor, driver controls, leaderboard connectivity, and a strong arcade presence.

    The DX 5D Simulator is the larger, more immersive version. It includes a motion platform with 5D feedback, wind effects, vibration, surround sound, and a more premium attraction-style setup.

    For buyers, the Premium Cabinet is better when space is limited, while the DX 5D Simulator is ideal when the goal is to offer a bigger, more immersive racing experience.
    Asphalt 9 Legends Arcade includes several effects designed to make racing feel more realistic and exciting.

    The product description mentions force feedback steering, wind jets, vibrating speakers, LED lighting, and motion-synced gameplay. These features help players feel turns, collisions, drifts, speed, and environmental effects during the race.

    For users, this adds more energy and realism than a standard driving game, helping each race feel more intense and memorable.
    Yes, Asphalt 9 Legends Arcade includes leaderboard features and Facebook login integration.

    Players can save progress, compete globally, and climb the global leaderboard through social login features. This adds replay value because players have a reason to return, improve their performance, and compare scores with others.

    For operators, leaderboard play can help encourage repeat visits and longer-term engagement.
    The Premium Cabinet measures 3 feet 5 inches wide, 6 feet 2 inches deep, and 7 feet 10 inches high. It weighs approximately 551 pounds.

    The DX 5D Simulator measures 4 feet 6 inches wide, 7 feet 1 inch deep, and 8 feet 1 inch high. It weighs approximately 1,069 pounds.

    For buyers, these measurements are important for planning floor space, delivery access, and placement before ordering, especially if choosing the larger DX 5D Simulator version.

    Here's What Happens Before and After You Order

    We promise transparency across brands, pricing, delivery, and support โ€” so you know exactly what to expect from start to finish.

    See how ULGR guides your buying, order, and delivery experience.

    Who is Upper Level Game Rooms?

    Upper Level Game Rooms is a U.S. Veteran owned small yet powerful team, your destination for premium game room products, from pool tables and arcade machines to humidors and more.

    We're passionate about helping you create the ultimate entertainment space at home or your business.

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    Am I in the right place for the best price & value?

    Yes. ๐Ÿ’ฐ Price matters.
    In 80โ€“90% of cases, our pricing is already the lowest or very close to the lowest available โ€” with premium service included.

    This includes free insured shipping, liftgate delivery, and often no sales tax, depending on location.

    If you find a better price from an authorized retailer, message us and weโ€™ll gladly review it.

    Where are you located?

    We are based in the U.S. and ship nationwide except for Hawai'i and Alaska at this time. However, if you live in these states please contact us and we will see how to help. While we operate primarily online, our team brings hands-on experience and reliable customer service to every order.

    Do you have a showroom?

    Currently, we operate via e-commerce only. However, we provide detailed product descriptions, images, and quality customer support to help you make confident purchases.

    What is your contact info?

    You can always reach us on this live chat, call us at 1 702-744-5088, or by emailing Support@upperlevelgamerooms.com.
    We're happy to help!

    Our business address is 3909 S Maryland Pkwy Ste 314 #200, Las Vegas, Nevada, 89119, United States.

    Please feel free to reach out with any questions!

    Who personally handles my order or inquiry?

    ๐Ÿ‘‹ Your order is personally handled by JD, Kaila, Maggie, or Ryan โ€” a small yet dedicated team that reviews each order and works directly with manufacturers from purchase through delivery.

    Combined, we bring 10+ years of e-commerce experience and deep knowledge of premium game room products.

    Do you offer bulk pricing or B2B deals?

    Definitely! Weโ€™re happy to work with business owners, commercial buyers, interior designers, event venues, and more! Whether you're outfitting a game room or need a custom package of games, furniture, and accessories โ€” weโ€™re here to help bring your vision to life.

    ๐Ÿ’ผ Visit our Commercial Pricing Inquiries page for exclusive rates, tailored support, and fully customized game room packages designed around your needs.

    We will go the extra mile to help!

    What payment methods do you accept?

    We accept major credit/debit cards, PayPal, and other secure checkout options depending on the platform.

    Do you charge Sales Tax?

    No sales tax is charged for orders shipped to 47 U.S. states. Only Nevada orders will include sales tax, as required by state law.

    Please note: We do not ship to Hawaii or Alaska at this time.

    Why is my payment being declined?

    Payment declines may occur due to card limits, mismatched billing info, or fraud prevention flags. Please double-check your details or try a different payment method. Contact your bank if needed.

    Do you offer financing or payment plans?

    Yes, we offer financing options at checkout through third-party partners such as Shop Pay Installments. This allows you to split your purchase into manageable payments. Terms and conditions apply.

    Can I change my order?

    We strive to process all orders within 24 hours, which includes coordinating with our supplier to confirm product details, lead times, and shipping arrangements.

    You're welcome to request changes to your order before it enters processing. Once processing has begun, any modifications will depend on the supplier's discretion. Please note that custom or made-to-order items cannot be changed once processing has started.

    What happens after I place an order?

    ๐Ÿ•’ After checkout, our team reviews your order within 24 hours, confirms availability, specs, and timing directly with the manufacturer, even before processing payment.

    Youโ€™ll receive a confirmation email with estimated delivery, other details, and tracking.

    If thereโ€™s an extended lead time, we check with you right away before moving forward.

    How long does delivery usually take?

    ๐Ÿ“ฆ In-stock items typically usually deliver in 1โ€“3 weeks (in line with all other retailers).

    Built-to-order or backordered items take longer.

    You can see the estimated timing on each product's "Shipping & Delivery tab" before you order.

    We confirm timing upfront, use conservative estimates, and coordinate shipment as soon as possible. In rare cases, timelines may extend โ€” youโ€™ll be notified in advance with options to proceed, cancel, swap, etc.

    Where do you ship to?

    We currently ship within the contiguous United States only, excluding Alaska and Hawaii. However, if you live in these states please contact us and we will see how to help.

    Do you ship to PO boxes or APO/FPO addresses?

    Due to the size and nature of our products, we cannot ship to PO boxes or military addresses at this time.

    What's included in delivery?

    ๐Ÿšš Fully Insured and Free curbside freight delivery with liftgate service when required.

    Delivery is standard curbside. Inside or garage placement and assembly arenโ€™t included, yet optional in-home / garage placement can be added at checkout for $160 if youโ€™d like help moving the item inside. Otherwise, please plan for helping hands, ideally 3+.

    What is your return and refund policy?

    We offer a 30-day return policy on most new items.

    However, certain brands and all custom or made-to-order products may be non-returnable based on manufacturer policies.ย 


    ๐Ÿ”Ž Please keep in mind:

    โ€ขReturn eligibility varies by manufacturer and product.ย 

    โ€ขSome items may be subject to restocking or processing fees depending on the supplier

    โ€ขWhile many orders include free shipping, return shipping costs may apply

    โ€ขFor damaged or defective items, replacement parts or solutions are typically provided under warranty


    For product-specific return details, click Product Overview and select Returns & Refunds.

    Please note, we will always do our best to take care of you within reasonable limits, and beyond that whenever we can.

    If you have any questions, please contact us and weโ€™ll be happy to help.

    What warranty and returns are included?

    ๐Ÿ›ก๏ธ Products include a manufacturer-backed warranty, which varies by brand and model and is outlined on each product page. Return eligibility also varies by item and manufacturer. To view these details, click Product Overview and select Returns & Refunds or Warranty Policies. These details are also reconfirmed after checkout.


    Youโ€™re also welcome to message us with the item(s) youโ€™re interested in, and weโ€™ll be happy to help provide a breakdown.

    Do your products such as pool tables come with accessories?

    Yes, some but not all of our pool tables include cue sticks, balls, chalk, and racks. It depends on the specific listing offering. Some products have add ons available, and arcade machines usually have the basics included. If you need something extra, please let us know and we will see what we can do.

    For common inquiries of what's included: Always check the listings for specific details and if you have any questions please contact us at support@upperlevelgamerooms.com and we will be happy to help!

    Do you offer assembly or installation?

    Big Yes! We wanted to be able to help further if desired with white-glove installation service since all products arrive free with Curbside delivery.

    Larger items like pool tables, shuffleboards, and arcade machines often require professional assembly. Thatโ€™s why weโ€™ve partnered withย HandyBuddy, a trusted nationwide platform that connects you with certified local pros. Theyโ€™ll handle everything โ€” from unboxing to setup and cleanup โ€” typically the day after delivery. No tools or hassle required.

    ๐Ÿ“ฆย Want to learn more?
    Get a free, upfront quote before you order and view scheduling options on ourย HandyBuddy Installation Assistance Page.

    Are your arcade machines coin-operated or free play?

    We offer both styles. Be sure to check the product description or contact us if you're looking for a specific configuration.

    Can I customize a game table or arcade cabinet?

    We work with select manufacturers who offer customization options. Reach out with your request and weโ€™ll see whatโ€™s possible.

    Are your products suitable for commercial use?

    Many of our items are built with durability in mind and are used in bars, lounges, and other venues.ย 

    How hard is it to assemble a pool table after delivery?

    Most high-quality pool tables require professional installation due to their weight and precision leveling requirements. We highly recommend hiring an experienced installer to ensure optimal performance and longevity. If available for the selected product, you may use the service from our partner: HandyBuddy Installation Assistance.

    Can I move the table after itโ€™s installed?

    Itโ€™s not recommended. Pool tables, especially slate ones, must remain level. Moving them without professional help can cause warping or misalignment. Contact us or a local installer if you need relocation.

    How heavy are these products? Will they damage my floor?

    Pool tables and arcade machines can weigh several hundred pounds. We recommend placing them on solid flooring. Consider floor protectors or rugs, especially for hardwood or tile surfaces.

    Problem with a game, setup questions, or troubleshooting?

    Please include the brand, model, and a brief description of the issue or setup question. If helpful, include a link here to photos and or a short video.

    Example:
    โ€œBrand: Champion Shuffleboard ยท Model: Grand Champion ยท Final setup and calibration question after install.โ€

    Our team will quickly review and guide you through next steps.

    Will my arcade game work with a standard home outlet?

    Most arcade games we carry from brands like Bandai Namco, Bay Tek, Andamiro, Raw Thrills, and LAI Games operate on a standard 110โ€“120V, 3-prong home outlet and donโ€™t require special wiring.

    Power requirements can vary by model, so specs are listed on each product page โ€” message us if youโ€™d like us to confirm compatibility.

    What setup is required for arcade, pinball, or tables?

    Upright arcade games โ†’ typically arrive fully assembled and ready to plug in (final positioning and leveling required).

    Pinball machines โ†’ legs attached + leveling.

    Air hockey, pool tables, and shuffleboards โ†’ legs, leveling, and accessories (normal setup).

    Model-specific setup details are listed on the product page. We can confirm beforehand.

    Can coin-op arcade games be set to free play for home use?

    Yes โ€” most coin-operated arcade games we carry can be used at home. Many models include a free-play mode or can be easily set to free play.

    Some games require a free-play button or a simple internal setting change. We can confirm the exact setup for your specific model before ordering.

    How do I know which size game table is right for my space?

    We recommend measuring your room and allowing clearance on all sides for comfortable play.

    What is the standard pool table size?

    8-foot table
    Dimensions: 8' x 4' (playing surface approx. 88" x 44")
    This size strikes a balance between playability and space efficiency, making it the most common for home game rooms.

    Are there other pool table sizes?

    Yes! 9 foot table is the standard for professional or tournament plays and 7 foot tables are often used in bars or smaller spaces.

    What are the common pool table sizes available?

    The most popular pool table sizes in the U.S. are 7 ft (bar size), 8 ft (home size), and 9 ft (tournament size). The 8 ft table is a great all-around choice for recreational and serious players alike.

    Whatโ€™s the ideal room size for installing a pool table?

    Table Size:

    7 ft (39" x 78")
    8 ft (44" x 88")
    9 ft (50" x 100")

    Recommended Room Size (using standard cues)

    13 ft x 16 ft (approx. 396 cm x 488 cm)
    13.5 ft x 17 ft (approx. 411 cm x 518 cm)
    14 ft x 18 ft (approx. 427 cm x 549 cm)

    Whatโ€™s the best location in the house for a pool table or arcade machine?

    Ideally, place it in a well-ventilated, level room with minimal direct sunlight. A finished basement, bonus room, or dedicated game room works well.

    How often should I clean my billiards table?

    To keep your billiards table in top condition, it's best to clean the playing surface after each use to prevent chalk and dust buildup. Also, consider using a table cover when not in use to protect it from wear, spills, and sunlight exposure.

    What's the best way to clean the cloth on my billiards table?

    Gently clean the playing surface to remove chalk and dust, taking care not to rub or scrub the felt too aggressively, as this can cause damage over time.

    How should I properly maintain and clean my shuffleboard table?

    Clean the playing surface regularly using silicone spray or shuffleboard wax to maintain smooth gameplay. Keep the surface free of dust and debris.

    How often does my shuffleboard table need waxing?

    Itโ€™s recommended to apply shuffleboard wax before each game. While frequency may vary based on usage, a light coat before play helps ensure a consistently smooth playing surface.

    Are billiards and pool the same?

    No, while theyโ€™re related, theyโ€™re not exactly the same. Billiards is a broad term that includes various cue sports, whereas pool specifically refers to pocket billiards, which is one of the most popular forms.

    Will this arcade or other item fit in my space and doorway?

    ๐Ÿ“ All of our products include dimensions and manuals in the product descriptions to help you plan. Most arcade games fit through a standard doorway.

    We recommend measuring your space and access points (doorways, hallways, stairs) ahead of time to ensure proper fit, as delivery requires clearance. If youโ€™re unsure, message us โ€” weโ€™re happy to help

    Who is Upper Level Game Rooms?

    Upper Level Game Rooms is a U.S. Veteran owned small yet powerful team, your destination for premium game room products, from pool tables and arcade machines to humidors and more.

    We're passionate about helping you create the ultimate entertainment space at home or your business.

    Am I in the right place for the best price & value?

    Yes. ๐Ÿ’ฐ Price matters.
    In 80โ€“90% of cases, our pricing is already the lowest or very close to the lowest available โ€” with premium service included.

    This includes free insured shipping, liftgate delivery, and often no sales tax, depending on location.

    If you find a better price from an authorized retailer, message us and weโ€™ll gladly review it.

    Where are you located?

    We are based in the U.S. and ship nationwide except for Hawai'i and Alaska at this time. However, if you live in these states please contact us and we will see how to help. While we operate primarily online, our team brings hands-on experience and reliable customer service to every order.

    Do you have a showroom?

    Currently, we operate via e-commerce only. However, we provide detailed product descriptions, images, and quality customer support to help you make confident purchases.

    What is your contact info?

    You can always reach us on this live chat, call us at 1 702-744-5088, or by emailing Support@upperlevelgamerooms.com.
    We're happy to help!

    Our business address is 3909 S Maryland Pkwy Ste 314 #200, Las Vegas, Nevada, 89119, United States.

    Please feel free to reach out with any questions!

    Who personally handles my order or inquiry?

    ๐Ÿ‘‹ Your order is personally handled by JD, Kaila, Maggie, or Ryan โ€” a small yet dedicated team that reviews each order and works directly with manufacturers from purchase through delivery.

    Combined, we bring 10+ years of e-commerce experience and deep knowledge of premium game room products.

    Do you offer bulk pricing or B2B deals?

    Definitely! Weโ€™re happy to work with business owners, commercial buyers, interior designers, event venues, and more! Whether you're outfitting a game room or need a custom package of games, furniture, and accessories โ€” weโ€™re here to help bring your vision to life.

    ๐Ÿ’ผ Visit our Commercial Pricing Inquiries page for exclusive rates, tailored support, and fully customized game room packages designed around your needs.

    We will go the extra mile to help!

    What payment methods do you accept?

    We accept major credit/debit cards, PayPal, and other secure checkout options depending on the platform.

    Do you charge Sales Tax?

    No sales tax is charged for orders shipped to 47 U.S. states. Only Nevada orders will include sales tax, as required by state law.

    Please note: We do not ship to Hawaii or Alaska at this time.

    Why is my payment being declined?

    Payment declines may occur due to card limits, mismatched billing info, or fraud prevention flags. Please double-check your details or try a different payment method. Contact your bank if needed.

    Do you offer financing or payment plans?

    Yes, we offer financing options at checkout through third-party partners such as Shop Pay Installments. This allows you to split your purchase into manageable payments. Terms and conditions apply.

    Can I change my order?

    We strive to process all orders within 24 hours, which includes coordinating with our supplier to confirm product details, lead times, and shipping arrangements.

    You're welcome to request changes to your order before it enters processing. Once processing has begun, any modifications will depend on the supplier's discretion. Please note that custom or made-to-order items cannot be changed once processing has started.

    What happens after I place an order?

    ๐Ÿ•’ After checkout, our team reviews your order within 24 hours, confirms availability, specs, and timing directly with the manufacturer, even before processing payment.

    Youโ€™ll receive a confirmation email with estimated delivery, other details, and tracking.

    If thereโ€™s an extended lead time, we check with you right away before moving forward.

    How long does delivery usually take?

    ๐Ÿ“ฆ In-stock items typically usually deliver in 1โ€“3 weeks (in line with all other retailers).

    Built-to-order or backordered items take longer.

    You can see the estimated timing on each product's "Shipping & Delivery tab" before you order.

    We confirm timing upfront, use conservative estimates, and coordinate shipment as soon as possible. In rare cases, timelines may extend โ€” youโ€™ll be notified in advance with options to proceed, cancel, swap, etc.

    Where do you ship to?

    We currently ship within the contiguous United States only, excluding Alaska and Hawaii. However, if you live in these states please contact us and we will see how to help.

    Do you ship to PO boxes or APO/FPO addresses?

    Due to the size and nature of our products, we cannot ship to PO boxes or military addresses at this time.

    What's included in delivery?

    ๐Ÿšš Fully Insured and Free curbside freight delivery with liftgate service when required.

    Delivery is standard curbside. Inside or garage placement and assembly arenโ€™t included, yet optional in-home / garage placement can be added at checkout for $160 if youโ€™d like help moving the item inside. Otherwise, please plan for helping hands, ideally 3+.

    What is your return and refund policy?

    We offer a 30-day return policy on most new items.

    However, certain brands and all custom or made-to-order products may be non-returnable based on manufacturer policies.ย 


    ๐Ÿ”Ž Please keep in mind:

    โ€ขReturn eligibility varies by manufacturer and product.ย 

    โ€ขSome items may be subject to restocking or processing fees depending on the supplier

    โ€ขWhile many orders include free shipping, return shipping costs may apply

    โ€ขFor damaged or defective items, replacement parts or solutions are typically provided under warranty


    For product-specific return details, click Product Overview and select Returns & Refunds.

    Please note, we will always do our best to take care of you within reasonable limits, and beyond that whenever we can.

    If you have any questions, please contact us and weโ€™ll be happy to help.

    What warranty and returns are included?

    ๐Ÿ›ก๏ธ Products include a manufacturer-backed warranty, which varies by brand and model and is outlined on each product page. Return eligibility also varies by item and manufacturer. To view these details, click Product Overview and select Returns & Refunds or Warranty Policies. These details are also reconfirmed after checkout.


    Youโ€™re also welcome to message us with the item(s) youโ€™re interested in, and weโ€™ll be happy to help provide a breakdown.

    Do your products such as pool tables come with accessories?

    Yes, some but not all of our pool tables include cue sticks, balls, chalk, and racks. It depends on the specific listing offering. Some products have add ons available, and arcade machines usually have the basics included. If you need something extra, please let us know and we will see what we can do.

    For common inquiries of what's included: Always check the listings for specific details and if you have any questions please contact us at support@upperlevelgamerooms.com and we will be happy to help!

    Do you offer assembly or installation?

    Big Yes! We wanted to be able to help further if desired with white-glove installation service since all products arrive free with Curbside delivery.

    Larger items like pool tables, shuffleboards, and arcade machines often require professional assembly. Thatโ€™s why weโ€™ve partnered withย HandyBuddy, a trusted nationwide platform that connects you with certified local pros. Theyโ€™ll handle everything โ€” from unboxing to setup and cleanup โ€” typically the day after delivery. No tools or hassle required.

    ๐Ÿ“ฆย Want to learn more?
    Get a free, upfront quote before you order and view scheduling options on ourย HandyBuddy Installation Assistance Page.

    Are your arcade machines coin-operated or free play?

    We offer both styles. Be sure to check the product description or contact us if you're looking for a specific configuration.

    Can I customize a game table or arcade cabinet?

    We work with select manufacturers who offer customization options. Reach out with your request and weโ€™ll see whatโ€™s possible.

    Are your products suitable for commercial use?

    Many of our items are built with durability in mind and are used in bars, lounges, and other venues.ย 

    How hard is it to assemble a pool table after delivery?

    Most high-quality pool tables require professional installation due to their weight and precision leveling requirements. We highly recommend hiring an experienced installer to ensure optimal performance and longevity. If available for the selected product, you may use the service from our partner: HandyBuddy Installation Assistance.

    Can I move the table after itโ€™s installed?

    Itโ€™s not recommended. Pool tables, especially slate ones, must remain level. Moving them without professional help can cause warping or misalignment. Contact us or a local installer if you need relocation.

    How heavy are these products? Will they damage my floor?

    Pool tables and arcade machines can weigh several hundred pounds. We recommend placing them on solid flooring. Consider floor protectors or rugs, especially for hardwood or tile surfaces.

    Problem with a game, setup questions, or troubleshooting?

    Please include the brand, model, and a brief description of the issue or setup question. If helpful, include a link here to photos and or a short video.

    Example:
    โ€œBrand: Champion Shuffleboard ยท Model: Grand Champion ยท Final setup and calibration question after install.โ€

    Our team will quickly review and guide you through next steps.

    Will my arcade game work with a standard home outlet?

    Most arcade games we carry from brands like Bandai Namco, Bay Tek, Andamiro, Raw Thrills, and LAI Games operate on a standard 110โ€“120V, 3-prong home outlet and donโ€™t require special wiring.

    Power requirements can vary by model, so specs are listed on each product page โ€” message us if youโ€™d like us to confirm compatibility.

    What setup is required for arcade, pinball, or tables?

    Upright arcade games โ†’ typically arrive fully assembled and ready to plug in (final positioning and leveling required).

    Pinball machines โ†’ legs attached + leveling.

    Air hockey, pool tables, and shuffleboards โ†’ legs, leveling, and accessories (normal setup).

    Model-specific setup details are listed on the product page. We can confirm beforehand.

    Can coin-op arcade games be set to free play for home use?

    Yes โ€” most coin-operated arcade games we carry can be used at home. Many models include a free-play mode or can be easily set to free play.

    Some games require a free-play button or a simple internal setting change. We can confirm the exact setup for your specific model before ordering.

    How do I know which size game table is right for my space?

    We recommend measuring your room and allowing clearance on all sides for comfortable play.

    What is the standard pool table size?

    8-foot table
    Dimensions: 8' x 4' (playing surface approx. 88" x 44")
    This size strikes a balance between playability and space efficiency, making it the most common for home game rooms.

    Are there other pool table sizes?

    Yes! 9 foot table is the standard for professional or tournament plays and 7 foot tables are often used in bars or smaller spaces.

    What are the common pool table sizes available?

    The most popular pool table sizes in the U.S. are 7 ft (bar size), 8 ft (home size), and 9 ft (tournament size). The 8 ft table is a great all-around choice for recreational and serious players alike.

    Whatโ€™s the ideal room size for installing a pool table?

    Table Size:

    7 ft (39" x 78")
    8 ft (44" x 88")
    9 ft (50" x 100")

    Recommended Room Size (using standard cues)

    13 ft x 16 ft (approx. 396 cm x 488 cm)
    13.5 ft x 17 ft (approx. 411 cm x 518 cm)
    14 ft x 18 ft (approx. 427 cm x 549 cm)

    Whatโ€™s the best location in the house for a pool table or arcade machine?

    Ideally, place it in a well-ventilated, level room with minimal direct sunlight. A finished basement, bonus room, or dedicated game room works well.

    How often should I clean my billiards table?

    To keep your billiards table in top condition, it's best to clean the playing surface after each use to prevent chalk and dust buildup. Also, consider using a table cover when not in use to protect it from wear, spills, and sunlight exposure.

    What's the best way to clean the cloth on my billiards table?

    Gently clean the playing surface to remove chalk and dust, taking care not to rub or scrub the felt too aggressively, as this can cause damage over time.

    How should I properly maintain and clean my shuffleboard table?

    Clean the playing surface regularly using silicone spray or shuffleboard wax to maintain smooth gameplay. Keep the surface free of dust and debris.

    How often does my shuffleboard table need waxing?

    Itโ€™s recommended to apply shuffleboard wax before each game. While frequency may vary based on usage, a light coat before play helps ensure a consistently smooth playing surface.

    Are billiards and pool the same?

    No, while theyโ€™re related, theyโ€™re not exactly the same. Billiards is a broad term that includes various cue sports, whereas pool specifically refers to pocket billiards, which is one of the most popular forms.

    Will this arcade or other item fit in my space and doorway?

    ๐Ÿ“ All of our products include dimensions and manuals in the product descriptions to help you plan. Most arcade games fit through a standard doorway.

    We recommend measuring your space and access points (doorways, hallways, stairs) ahead of time to ensure proper fit, as delivery requires clearance. If youโ€™re unsure, message us โ€” weโ€™re happy to help

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